Anyone who is dissatisfied with the conduct of a person authorised as an insolvency practitioner in regard to their professional work as an insolvency practitioner in Great Britain or with the conduct of others carrying out such work on that person’s behalf can now make a complaint to a single Complaints Gateway by
* calling the Insolvency Service Enquiry Line on 0300 6780015 (Monday to Friday 8am to 5pm), or
* completing and emailing the online complaints form on the Insolvency Service website http://www.insolvencydirect.bis.gov.uk/contactus/ipcomplaint/complaintform.htm, or
* completing the online complaints form and posting it to: IP Complaints, Insolvency Service, 3rd Floor, 1 City Walk, Leeds, LS11 9DA.
For more details, please visit: http://www.bis.gov.uk/insolvency/contact-us/IP-Complaints-Gateway.
Frequently Asked Questions about the Insolvency Practitioner Complaints Gateway may be found at http://www.bis.gov.uk/insolvency/contact-us/IP-Complaints-Gateway/IP-Complaints-FAQ